My Ayr · Patient Hub
You’re in the right place.
This page was made for you — direct links to your secure portals and everything you need to manage your care between appointments.
Ayr Patient Resources
Below you'll find quick access to the secure platforms and resources that support your care with Ayr:
Patient Portal with PracticeQ
Secure Communication with Spruce
Billing & Reimbursement Support →
Insurance & Billing with Headway
Self-Pay & Out-of-Network (OON) Reimbursement with Reimbursify
Blood Pressure & Heart Rate Monitoring
Lab Testing
Supplements & Wellness with Fullscript
Stay Connected with Ayr
PATIENT PORTAL • PRACTICEQ
Patient Portal
Ayr Mental Health uses PracticeQ, a secure, HIPAA-compliant patient portal to help you conveniently manage your care online.
Through your patient portal you can:
Schedule and manage appointments
Complete intake forms and sign required documents
View and update your health information
Review your treatment plan and other important documents
Sending or receiving documents or images when requested
Everything is securely stored and available anytime — from your computer, tablet, or smartphone.
New patient? Keep an eye on your email for an invitation from Ayr Mental Health to activate your PracticeQ account.
Returning patient? Click below to log in to your patient portal.
MESSAGING • PHONE
Secure Messaging & Phone with Spruce
Ayr Mental Health uses Spruce, a secure, HIPAA-compliant communication platform, to support communication with the practice between appointments.
Spruce may be used for:
Secure phone calls and text messaging — texting is preferred since I receive a high volume of spam calls :(
Practice-related communication when needed and care coordination.
Messages and calls are reviewed during regular business hours. You can expect a response within 24–48 business hours.
Spruce is not monitored continuously and should not be used for urgent or emergency concerns.
Set Up Your Spruce Account
1. Download the free Spruce Health app from the App Store or Google Play.
2. Select Connect with Ayr Mental Health or scan the QR code.
3. Create your free account and start securely messaging your provider and care team.
Set Up Your Spruce Account
1. Download the free Spruce Health app from the App Store or Google Play.
2. Select Connect with Ayr Mental Health.
3. Create your free account and start securely messaging your provider and care team.
Billing & Reimbursement Support
INSURANCE & BILLING • HEADWAY
Managing Your Insurance Through Headway
Ayr Mental Health partners with Headway to help verify insurance benefits, process claims, and manage billing for eligible patients.
You may use Headway to:
Verify your insurance coverage and benefits
Complete required insurance information
Manage payment information
View billing details and insurance-related information
Receive updates related to your insurance claims
Sign Headways consents
After your initial setup, your ongoing care — including appointments, telehealth visits, forms, and communication — will be managed through Ayr Mental Health's secure patient systems, PracticeQ & Spruce.
See list of current insurances Ayr Mental Health takes →
See list of current insurances
Ayr Mental Health takes →
OUT-OF-NETWORK CLAIMS • REIMBURSIFY
Self-Pay Reimbursement
Ayr Mental Health offers self-pay options for those who prefer to pay directly for care. If you have OON benefits, you may be eligible for reimbursement from your insurance company.
Visit Rates & Insurance page for details on reimbursement with Reimbursify →
Supporting Your Care
Home Blood Pressure & Heart Rate Monitoring
Preparing for Your Visit
Certain medications can affect blood pressure and/or heart rate. Stimulants and some antidepressants are examples that may require attention to these vital signs. For this reason, home monitoring may be part of your care.
Please have access to a reliable home blood pressure monitor when requested.
Note on Device Selection: An upper-arm (brachial) monitor is recommended rather than a wrist monitor. Upper-arm monitors are generally preferred for clinical accuracy. Reliable devices are widely available online and at local pharmacies and drugstores, often for under $30.
Lab Testing
Laboratory testing may be recommended as part of your initial evaluation, during treatment, or when clinically appropriate to support your overall care.
Thoughtful psychiatric care means looking beyond symptoms alone. Certain medical factors — including thyroid changes, nutritional deficiencies, or other health conditions — can contribute to symptoms that may overlap with ADHD, depression, anxiety, fatigue, or mood changes. Labs can also help guide medication decisions and monitor your health over time.
If you have completed laboratory testing within the past six months, please provide a copy of your results.
When labs are recommended, I will order them through Fullscript and provide a digital requisition for Quest Diagnostics or Labcorp. You can visit a convenient Quest or Labcorp location for your blood draw or, when available, choose an at-home collection option.
Laboratory costs vary depending on the tests ordered.
SUPPLEMENTS • FULLSCRIPT
Professional-Grade Supplements
Mental health goes beyond medication alone. When appropriate, I may recommend evidence-informed supplements to support sleep, mood, stress, focus, and overall wellness as part of your individualized treatment plan.
I use Fullscript to give you convenient access to trusted, practitioner-grade supplements from reputable manufacturers, with preferred practitioner pricing and exclusive savings available through my Fullscript store.
FULLSCRIPT BENEFITS
Exclusive Savings — Savings on eligible orders, first purchases, and auto-refill orders.
HSA/FSA Eligible — Some purchases may be eligible for HSA or FSA reimbursement, depending on your individual plan.
Free to Join — Create a free account to browse practitioner-grade supplements anytime.
Because I do not believe in profiting off your wellness products, I pass my entire practitioner discount directly to you, saving you 35% off retail prices on every order. I may recommend specific supplements as part of your treatment plan, though you are always completely free to purchase them through any source you prefer.
